Plan before your visit to West Norfolk
As Covid-19 restrictions begin to ease, we ask that you plan ahead for normal activities like day trips and going away on holiday. Follow our advice below if you are visiting west Norfolk and please remember to bring face coverings and hand sanitizer to keep yourself and others safe during your stay.
In line with government guidance, we ask all visitors to complete two lateral flow tests a week whilst staying in west Norfolk. Remember to bring your tests with you but if you forget, you can collect them at a local collection point. Check the NHS website for further details (tests can be collected from all Norfolk libraries and most pharmacies).
If you test positive for Covid-19:
- If you feel well enough to travel and don’t need to use public transport, you should return home as quickly and directly as you can. If you feel so unwell that you can’t travel or can’t avoid public transport, you should continue to isolate and call 111 for further advice. It is important to not use public transport.
- You must also tell your accommodation provider that you have tested positive. They can support you to isolate if you are staying and will need to conduct specific cleaning after you leave to ensure that the accommodation is safe for the next guests. If you are unwell and can’t return home, you will be expected to pay all costs for your stay to your accommodation provider.
- If you cannot safely return home and need to self-isolate in west Norfolk, this means not leaving your accommodation or having visitors there. A positive test result can be shocking and upsetting, but there is support available to you on Norfolk County Council’s website and you can contact them on 0344 800 8020.
If you test negative for Covid-19:
- Stay and enjoy your visit as planned. If you need medical help, please call you own GP or call 111.
If you have Covid-19 symptoms you must self-isolate
If you develop COVID-19 symptoms during your visit, don’t ignore or try to hide your symptoms. It’s important you act quickly to help yourself and protect those around you. It is your responsibility to stay safe and keep others safe.
Do not ignore your symptoms. Self-isolating and getting tested quickly is the best way that you can stay safe and protect others. You must tell your accommodation provider. If you need medical advice while you wait for your test results, please contact your regular (home) GP or call 111. If you are staying or travelling with others, they must also self-isolate and take the right action based on your test result.
If you feel unwell and experience any COVID-19 symptoms you must:
- Stay indoors and self-isolate
- Arrange a test using your holiday address by calling 119 or visiting www.nhs.uk/coronavirus
If you are ill and need medical advice, call 111 or your own GP. In a medical emergency, call 999.
Self-isolating advice for visitors
- How will you get home if you want to return to isolate? – You won’t be able to use public transport, and if you are in private transport, you’ll need to make your journey home without stopping in public areas/leaving your vehicle.
- Is your isolation accommodation suitable? – If you choose to isolate in Norfolk, you will need to make sure that your accommodation is suitable, meaning no shared facilities. You will also need to make sure that you can stay in the accommodation until the end of your isolation period.
- Check additional costs – If you need to find suitable accommodation, or extend your existing one, you will need to pay the additional costs
- How will you get food? – If your accommodation is not self catering, think about how you would get food. Hotels may be able to provide meals in your room (which will be an extra cost if you are not all-inclusive). Alternatively, you could get take-away meals delivered.
- Accommodation is not self-contained? – If your accommodation is not self contained, so you are isolating in your room, you will not be able to leave for any reason. If you smoke, you should plan how you will manage this; some options would be Nicotine Replacement Therapy (NRT) or an e-cigarette (check with your accommodation, as some will not allow e-cigarette use indoors).
- Unsuitable accommodation? – Some accommodation is not suitable for self-isolation, for example if it has shared washing facilities – you will need to consider this in your planning.
We hope your stay goes without a hitch, but to take the stress out of additional costs you may wish to consider taking holiday insurance cover for your stay (making sure it covers COVID-related costs).
[All of the above information has been provided by Norfolk County Council and is subject to updates and changes]